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Senior Link Worker - Essex

  • Job Type: Part Time
  • Profession: Administration
  • Location: Essex
  • Salary: From £13.55 per hour (depending on experience)

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The National Probation Service (NPC) and Essex County Council (ECC) has partnered with St Andrew’s Healthcare to deliver Community Sentence Treatment Requirements (CSTR) as part of a pilot programme for the probation population across Essex.

The Role

This is a unique opportunity to work as a Senior Link Worker within the service as part of the “CSTR Café” project. The aim of the “CSTR Café” project is to provide practical support to people awaiting to start treatment with St Andrew’s Healthcare.

As a link worker, you’ll be providing personalised support for people experiencing health or social difficulties that may serve as barriers to meaningful engagement with therapy, and/or directly affect their wellbeing.

The role will mainly involve identifying the service user’s needs, making referrals to appropriate community services, liaising and collaborating with a wide range of professionals to arrange appropriate care, and supporting service users with completing relevant forms.

The Person

The post holder will predominantly be based at home/remotely – engagement and appointments with service users will take place mainly by phone/video call, although occasional face to face meetings with service users will be required. These will take place at Probation Service premises in Essex.

Lone working at home and in the community one to one with service users is a key part of the role, so a confident approach and self-motivation in terms of time management are essential.  However, the role is part of the Psychology team and the post holder will be supported by a team of Assistant, Trainee and Qualified Psychologists, and will report to the Service Lead.

You will also need:

  • NVQ Level 2/3 or equivalent experience in the social/health sector.
  • Previous experience working with people presenting with a variety of social, psychological, and health needs.
  • At least 1 year of experience working as a link worker or similar role (e.g. support worker, healthcare assistant) within community settings.
  • Previous experience liaising and collaborating with a wide range of professionals as well as completing referrals to a range of different agencies for service users (e.g. housing, drug and alcohol services, etc.)
  • Ability to work independently and autonomously
  • IT Skills (Microsoft Office: Word, Outlook, Teams)

Rewards and Benefits

We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to Blue Light Card and Health Services Discounts Memberships; 27 days annual leave; Life cover; Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.


Closing Date: 23rd November 2022