A hub for our carers to access support
We are delighted to announce that we have opened a new Carers Centre in Northampton, which will offer a warm and welcoming environment for carers, family and friends of patients in our care.
The building has been furnished to give our carers a comfortable space to relax before and after patient visits. The centre - which was designed in collaboration with our carers themselves - also has confidential space available, where our carers can meet with professionals away from the ward areas.
Nicola Lintott, our Head of Patient Experience said: “The centre has been designed to act as a hub for our carers to meet and access support, information and signposting to valuable services. It’s a fantastic resource for our carers to use, and demonstrates just how committed we are to providing a first-class service to our carers. Thank you so much to everyone who has been involved in the design, planning and development of the centre.”
Once fully up and running, the centre will be available seven days a week (Monday to Friday 10am - 6pm, Saturday and Sunday 10am - 5:30pm) to assist with enquiries, including visiting information and support within local communities. The centre can be contacted on 01604 616125 or directly from our sites in Birmingham, Nottinghamshire and Essex by using the dedicated phone located in the reception areas.