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Complex mental health needs

Our purpose

We are a charity that helps people with complex mental health needs transform their lives. Everything we do is guided by a commitment to delivering safe, high-quality care and achieving the best outcomes for the people we support.  

What is complex mental health? 

Complex mental health refers to situations where a person is living with a severe mental illness, learning disability, or autism and has additional challenges that affect their wellbeing - such as trauma, substance abuse, other mental health conditions or a history with the criminal justice system. 

These overlapping needs may require specialist inpatient care, alongside ongoing community support to help individuals recover and thrive. 

Why 'complex' matters 

“Complex” does not mean difficult - it means layered. Everyone deserves thoughtful, compassionate care, no matter the obstacles they face. 

People with complex mental health needs often face barriers to accessing consistent, compassionate care.  

At St Andrew's Healthcare we offer both inpatient treatment and community support, bridging the gaps and helping individuals to move forward with their lives. 

When is mental health considered “complex”? 

To be considered complex, a person must experience: 

1. A Severe Mental Illness (SMI)

These are long-term, serious conditions that significantly impact daily life. Examples include: 

  • Schizophrenia 
  • Bipolar disorder 
  • Psychotic disorders 

2. Additional challenges that complicate care  

These may include: 

  • Substance misuse 
  • History of trauma or abuse 
  • Autism or learning disabilities 
  • Involvement with the criminal justice system 
  • Homelessness or housing instability 
  • Other mental health conditions 

It is the combination of these factors that makes care more complex and often requires specialist services, multi-agency co-ordination, and long-term support.

Examples of complex mental health presentations: 

Severe Mental Illness Additional challengesCare implications
Schizophrenia Substance misuse, traumaDual diagnosis, risk of relapse
Bipolar disorderAutism, homelessnessNeed for tailored support/housing
PsychosisCriminal justice historyForensic mental health support 

 

These examples help illustrate why some individuals may need more than standard mental health care. 

Why specialist care matters 

Without appropriate support, people living with complex mental health needs may struggle to access services, face stigma and be at a higher risk of physical health problems and early mortality. But with the right care, people can stabilise their mental health, build resilience and independence, reconnect with their communities and lead fulfilling lives.

That is why St Andrew's are here, provide expert care and support, inspire hope, and transform lives.

Learn more about our charity

Our leadership

Our Executive team is responsible for delivering St Andrew’s Healthcare's strategy and for all of the charity’s operations.

Regulatory information

We’re regulated by several key organisations.

Statutory information

Our policies and procedures are available to download.

Our locations

Explore our hospitals, wards and community-based services.

Patient stories

The people we support are at the heart of everything we do.

Contact us

Our team are here to help you with your enquiry.