Working as a Healthcare Assistant (HCA) in mental health is very different from working in other areas of healthcare. Our patients and your colleagues will expect you to live the St Andrew’s CARE values of Compassion, Accountability, Respect and Excellence every single day.
In the role with us, you could work in settings ranging from community provisions to secure hospitals.
While elsewhere the focus is often on physical interventions, in mental health it is on personal interaction with the people in our care. This means that those who choose to work in this field often find it extremely rewarding - some of the thoughts of our HCAs can be found below.
As a HCA, you'll be under the guidance of a qualified healthcare professional, usually a nurse, and work with doctors, psychologists and a range of other healthcare professionals.
The main contact you'll have, though, is with the people in our care.
Before you begin working on the wards, you'll undergo a high level of mandatory training. This training will prepare you to deal with any difficult situations that may occur, teaching you how to handle such situations safely using de-escalation techniques.
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As time has gone on I have been able to access additional training and start a University course, and have had the opportunity to organise events for the young people in the charity.
The best thing about being a HCA is watching people in crisis progress through recovery and learn new skills to manage themselves and have a better quality of life.
St Andrew's Healthcare is a great organisation to work for. Colleagues are supportive and put patient care first. There are lots of opportunities and progression available, to find a role you enjoy.
> Victoria, Assistant Psychologist
There are no set entry requirements to become a Healthcare Assistant but there are skills and personal characteristics needed. To be a Healthcare Assistant in mental health care, you'll need to be:
You'll also need:
Are you interested in becoming a Healthcare Assistant with us, and have the skills and characteristics needed to transform lives?
All of our Healthcare Assistant positions are full-time but if you’re looking for something more flexible you can also apply to work as a Healthcare Assistant within our WorkChoice team, where you can do the hours you want, when you want.