Female Acute service, Essex

A dedicated acute service for women aged 18-65 years requiring specialist short-term support during a mental health crisis

Frinton ward, based within our Essex hospital, provides a safe, structured and therapeutic environment delivering urgent individualised assessment, stabilisation, and recovery-focused treatment. This service is for women that typically present with behaviours that are less complex than those who require a Psychiatric Intensive Care (PICU) setting. Our multidisciplinary team works collaboratively with patients, families, and community services to support positive outcomes and a sustained recovery, enabling people to return home or to a more appropriate setting as quickly as possible.

 

Service overview

Frinton ward accommodates up to 12 female patients detained under the Mental Health Act, requiring specialist acute care. Operating 24/7, our national service provides urgent placements when individuals cannot be safely managed and cared for in other settings, including general acute, other PICUs, prison or criminal justice services.

Our focus is on delivering evidence-based, patient-centred care that supports rapid stabilisation and recovery, ensuring timely discharge pathways that maintains continuity and reduces length of stay.

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En-suite bedrooms

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Lounge area

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Patient wall artwork

Referral criteria and patient profile

We support females aged 18-65 detained under the Mental Health Act who are experiencing crisis mental health episodes characterised by:

  • Psychosis, schizophrenia, bipolar disorders, severe mood disturbances, suicidal ideation, or significant behavioural challenges
  • Requirement for enhanced observation and specialist care not achievable in general acute wards, prison, or criminal justice settings
  • Complex presentations including co-morbidities such as substance misuse, or personality disorders, learning disability or autism will be considered based on individual assessment

 

Therapeutic approach and treatment

Our expert multidisciplinary team includes experienced consultant psychiatrists, senior nursing staff, psychologists, occupational therapists, pharmacy, technical instructors and social workers who collaborate to deliver tailored care plans. Key elements include:

  • Comprehensive psychiatric assessment and medication management guided by NICE standards
  • Psychological therapies including cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT) informed approaches, and trauma-focused interventions
  • Occupational therapy supporting independent daily living skills, physical health, and meaningful activity. These include cooking, arts and crafts and sport activities both on and off the ward
  • Embedded social work teams supporting a holistic care approach
  • Structured therapeutic environments following Safewards principles to promote safety, respect, and positive engagement
  • Collaborative care planning involving patients and families from admission to discharge

 

Facilities and environment

Patients receiving care on Frinton ward benefit from:

  • Single en-suite bedrooms supporting privacy and dignity
  • Dedicated therapy and activity spaces including fitness and sensory rooms
  • Secure indoor and outdoor communal areas designed for safety and wellbeing
  • Access to GP services and specialist clinical support
  • Flexible visiting arrangements facilitating family involvement in care

 

Admission and discharge process

Admissions are accepted 24/7 for urgent NHS and non-English placements. Referring teams are asked to provide comprehensive clinical documentation including risk assessments, Mental Health Act paperwork, recent nursing and medical notes, and multidisciplinary reports to ensure smooth admission.

Discharge planning begins at admission, focusing on effective handover to community services, step-down care or criminal justice services, with ongoing collaboration where required to support recovery and prevent readmission. For those patients in need of longer treatment following the acute period of their care, we have on-site mental health rehabilitation pathways, which can be discussed with the clinical teams.

 

Why should you refer a patient to Maldon Ward?

  • We are rated ‘Good’ by the CQC across all 5 domains
  • Responsive, specialist, gender-specific PICU service equipped for complex, high-risk cases, including those from criminal justice services
  • Strong multidisciplinary expertise delivering evidence-based, recovery-oriented care
  • Emphasis on patient safety, dignity, and collaborative working with clinical partners
  • Proven pathways supporting timely discharge and continuity of care
  • Ideally located to support the care closer to home agenda for those from the Southeast, east of England and London

 

What our patients say

“This is the first-place people really care about me and want me to do things and to do well.” Patient on female PICU ward in Essex

“The staff here are patient and respectful and they know how to keep us safe and support us.” Patient on female PICU ward in Essex

“I’ve had so many ups and downs but thank you for putting me back together.” Patient on female PICU ward in Essex