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Volunteering 

Volunteer your time to make a difference

Volunteers make a huge contribution to the well-being and recovery of our patients and provide the perfect enhancement to our staff, in helping transform lives of people affected by mental health issues. Our support structure ensures that St Andrew's Volunteers' gain as much as they give from volunteering.

Our patients and your colleagues will expect you to live the St Andrew’s CARE values of Compassion, Accountability, Respect and Excellence every single day.

So if you are reliable, non-judgemental, warm, friendly, a good listener with a good sense of humour and good communication skills, we would love to hear from you. Your personality, language, culture, interests and good nature could be just what a patient needs and we are looking for. Please see the range of opportunities below for more details.

If you are interested in joining our fantastic team of volunteers, please get in touch. You can do so by calling our head office on 01604 616202 or emailing voluntaryservices@stah.org.

About volunteering

Our Volunteers bring a special kind of magic to our patients, which contributes to their recovery in a variety of different ways.

When volunteering, you will have the chance to learn new skills, make new friends and to meet and volunteer with people who have a variety of backgrounds, cultures, interests and skills.  You will also be able to see the benefit your volunteering is having on our patients, which is hugely rewarding.

Volunteering can also increase confidence and improve your own well-being. Research suggests that acts of giving and kindness are associated with positive mental well-being and giving to others, whilst working in a team can create positive feelings and an increased sense of purpose.

Our Voluntary Services team welcomes, encourages, supports and celebrates volunteers - managing volunteer recruitment, training, placement, support and social events.

In November 2024, our Voluntary Services team and their volunteers won the Kings Award for Voluntary Services (KAVS), in recognition of their outstanding contributions and service. This is the highest accolade any voluntary group can receive in the UK and is equivalent to a group MBE.

If you are interested in joining our fantastic award-winning team of volunteers, please contact us.

Be the reason someone smiles today.

Volunteering opportunities

There are many ways you can volunteer at St Andrew's. These include:

  1. Befrienders: Becoming a regular companion and visitor to a patient, who may not have contact with family or friends nor receive any external visitors at all.
  2. Patient Activity Volunteers: Volunteers who assist patients and teams with fun patient activities which can include anything from crafting and colouring; to playing football or playstation; to baking or shopping or; attending the Patient Social Club.
  3. Patient Visitor Volunteers: This is where two volunteers are partnered together and matched to a ward which they will visit as a pair to engage and interact with patients for social activities, craft and games etc.
  4. Research/Admin: We have a variety of voluntary admin opportunities in various departments, plus research opportunities for people who have a Psychology Degree of a 2:1 or above (or a 2:2 and a masters).
  5. Therapy Dog Volunteers: Volunteers who bring their pet dogs to the charity to bring joy, comfort and companionship to our patients. Find out more here.

If you have any questions about the volunteer roles we have available, please give us a call on 01604 616 602 or send us an email at voluntaryservices@stah.org. 

Some commonly asked questions

Who can be a volunteer at St Andrew's Healthcare?

To be a staff or external volunteer with us you must: 

- Be at least 18 years old 
- Be able to commit for the minimum period required of the role (usually three, six or 12 months) 
- Have been a resident in Great Britain for previous six months 
- Take part in a recruitment process involving an interview, references, an enhanced DBS check and induction training

What skills do I need to become a volunteer?

Please be assured that you will be given any training required and all the support you need to fulfil whichever voluntary role or roles you choose to undertake.  

You can volunteer in any of our sites including Birmingham, Essex and Winslow.

How do I apply to become a volunteer?

You can get an application form in any of the following ways: 

By emailing: VoluntaryServices@stah.org

By calling our head office: 01604 616202

What does the application process consist of?

The application process for external volunteers involves an interview, DBS check, two references, Induction Training and then any additional training that is required for some, but not all of the voluntary roles. 

The application process for St Andrew’s staff to become volunteers involves an informal chat and then any additional training that is required for some, but not all of the voluntary roles. 

The application process for our Patient (Recovery) Volunteers is done in agreement with the patient’s clinical team and is usually for an internal volunteer role, which is open only for patients to fulfil.

For every application, your requirements and skills are then matched to a suitable ward/team/patient, whom you will be introduced to, before you commence your volunteering role.

What are the benefits of becoming a volunteer?

To the patients: 

Volunteers are an external, non-medical link to the outside world for our patients. Patients know you are giving up your free time to be with them and they value that highly. 

Your personality, skills, language, culture, interests and good nature could be just what a patient needs and we are looking for. Particularly if you are matched with patient(s) who don’t have any visits from family or friends or for whom English is not their first language. 

What our volunteers bring to our patients is immeasurable really and cannot be provided by anyone other than good natured, compassionate individuals who have chosen to donate some of their own spare time, to make a difference to the lives of others. 

The benefit to the individual patient often resonates with the staff and other patients from their wards, plus with their families and friends if they are in touch with them. 

To the volunteers: 

Volunteering is a very personal thing and people do it for many different reasons. Our existing team of more than 300 volunteers gain as much as they give from volunteering. 

"Being part of a team", "a sense of achievement", "giving something back", “personal learning and development”, “making new friends”, “gaining valuable experience”, “socialising”, “making a difference” - these are the main aspects commonly listed by our team as highlights of volunteering.   

Most of our volunteers stay beyond the original commitment required of the role. We have many volunteers with us who have surpassed five, 10, 15, 30 and even 50 years of voluntary service. 

To St Andrew’s Healthcare: 

We love that our volunteers are individuals who have chosen to contribute to our patients' lives in a way which both they and the patients benefit from. 

Staff are always thrilled to have new volunteers join their ward or team to enrich the lives of our patients and we as an organisation are very proud and honoured to have such a wonderful group of individuals to make up our team of amazing award-winning volunteers. 

What sort of volunteering roles can I get involved with at St Andrew's Healthcare?

We have a variety of volunteering opportunities across all of our sites in Birmingham, Nottinghamshire and Essex.

If you have the time to donate, then I am sure we can find something to suit you and your interests, skills, culture or language.

Please check our list of roles to find something that you would like to do.

What type of dogs do you welcome for Pets As Therapy?

Any and all suitable dogs are welcome to join our volunteer Therapy Dog team. To become a Therapy Dog volunteer you will need to have owned your dog for at least six months and to register with the national Pets As Therapy Association or similar. We can help you with this. 

Our team of Therapy Dog volunteers do fantastic work within the charity, and our patients enjoy meeting the pets, making a fuss of them and sometimes walking them around our grounds.

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Volunteering

Interested in Volunteering? Join our fantastic team of volunteers and help transform lives.